Removing human error in blood transfusions

Maintaining the highest standards of Patient Safety is a constant issue for all healthcare providers. The biggest contributor to serious mistakes being made is human error, taking the wrong unit from the fridge or miss-identification of the patient and or blood unit at the patient’s bedside.  Hospital staff are reliant on paper-based solutions and in a busy hospital, processes are not always followed that can lead to patients being put at risk. Official NHS statistics have revealed instances of hospital staff putting vulnerable patients at risk have risen. Increased strains on hospitals, such as staff shortages and cuts in the NHS, could be making staff more likely to make errors.

The number of cases in which NHS England recorded a patient whose health was deteriorating received “sub-optimal” care has more than doubled in the past two years, from 260 in 2013/14 to 588 in 2015/16. In the same time frame, diagnostic incidents – either a delayed diagnosis or an NHS worker not acting on test results – rose from 654 to 923.

The annual SHOT report (Serious Hazards of Transfusion) from 2016 reported “the pattern of reports in 2016 was much the same as in previous years, however the absolute number and percentage related to error has increased; 87.0%, 2688/3091. Similarly 98.1% of serious adverse event (SAE) reports to the Medicines and Healthcare Products Regulatory Agency (MHRA) resulted from error.

The number of ABO-incompatible red cell transfusions has continued to reduce with 3 reported in 2016 but there were nevertheless 264 near misses which could have resulted in incompatible transfusions had they not been detected.

Blood360 helps to remove human error by ensuring Hospital staff follow a process, positively identify patients as well as observe and detect deteriorating patients. Blood360 tracks, records and monitors every activity giving you the confidence that the process you set are followed and staff that need more training or assistance are highlighted.

Efficiency savings

Blood360 is helping Hospitals save time and money. But how is it doing this?

  • Reduces transfusion errors – No more wrong blood in tube
  • Positive patient identification – if patients receive the right blood they  can be treated faster and discharged
  • Never miss an observation – observations are taken when they need to and a deteriorating patient detected faster
  • Speeds up the process – users find the solution up to 40% quicker than a paper based solution

Cost saving

  • Save on paper and administrative time
  • Can reallocate staff time to other tasks
  • Reduce claims by fewer medical errors and better monitoring
  • Cheaper to maintain one system rather than a number of separate systems

User experience

Feedback from our users has found that using the Blood360 is a better experience than using paper-based solutions or other IT systems to manage blood and transfusions.

  • More time for patient
  • Less time wasted on paperwork
  • Never forget to take observations
  • Work more efficiently and quickly
  • Faster handling of priority activities
  • Has an intuitive interface that is easy to use
  • All patient information is available at the bedside
  • Confident giving the right blood to the right patient
  • Improved communication between lab and ward teams
  • Have the necessary information and assistance to hand
  • More mobile can move quickly and easily to the next patient